I know that most of you pour your own lead for Spinnerbaits and buzz baits. I orderd some from a company, (which will remain nameless)
I thought I was getting a good deal, I made it clear what I wanted and how many I wanted. Well when I got them, they were two things that I thought were not quite right.
ONE: I ordered 200 pieces but they made 220 and billed me for 220, even tho at the time of placing the order I wasn't told this - We make 10% more in case of defects and you are billed for those !
I sent them an e-mail and I was told that it is common practice to do that, I said Why should I pay for defects, they shouldn't leave your plant if they are defective.
TWO: I ordered these with a certain hook and they are not the hooks I ordered. I wanted long shank and they made them with short shank.
What I wanted to know, Is it common practice to automatically make 10% more and bill the customer for those in case of Defects.
thanks