fish4lifeNJ

I'm sorry that this topic makes you uncomfortable Vodkaman. Hopefully not as uncomfortable as I felt when posing a simple and polite question and getting a very unprofessional response. I also believe you are correct in saying anyone can have a bad day. This is however not the first time. The conversation we were having ended when she purposely hung up on me. If I had an employee treating my customers like that unprovoked, I would certainly want to know about it so it could be corrected.

I don't know her name. Called today to check on an order to make sure it shipped due to the storm. Never had anyone that rude on the phone in my life. And I'm from the Northeast. I Will not do business with them until I talk to an owner or whoever is in charge.

Anyone have any problems with customer service being rude when you call ? if so who did you contact ?