I'm not sure why anyone assumes I was looking for a mold, A discontinued mold, or looking to have one replicated. I'm not.
My comment was just that they weren't very good with customer service. Others may have different interactions with them. In the past year I've experienced having wrong molds shipped to me, orders broken up shipping wise and being charged shipping for 3 shipments instead of one. Incorrect hooks were sent. They just substituted the hooks without asking. Those type of things. In the past they were good...since covid terrible. I will say that since covid just about every company sucks at service.