Ordered some eyes weeks ago myself. Received the email below, also received the same message on my ebay account. i've since asked for a refund to no avail. just today i submitted another request for refund, i'll see how that goes.
Thank You for placing an order with bustinbassbaits.
My name is Keith, I am the brother of the owner/operator of bustinbassbaits.
My brother (Bryan) has been physically unable to run the company since Thursday Feb. 16th. He will not be able to operate the company any longer, but I am working toward taking over the business for him. Your patience and understanding are greatly appreciated during this transitional period. Bryan is O.K. but his current condition has really taken a toll on our family.
As I write this I don”t have access to his email account, his website, his Ebay store, or his shop where bustinbassbaits works out of. I got your information through his PayPal account, which I do have access to. Again, I am working toward taking over the company as best I can but it is a process that will take some time. I’m hoping everything regarding the company can be sorted out in the next couple of weeks and I can begin filling orders for shipping.
I’m sure you will have no problems getting a refund for your purchase if that’s what you would like. Please don’t hold this delay in processing your order against the company.
Customer service is our highest priority.
Thanks again for your patience and understanding.
Sincerely,
Keith