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TJ's Tackle


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#1 Rob Wadley

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Posted 20 May 2009 - 01:28 PM

I want to say what great customer service I received from TJ's Tackle. I recently decided to start making my own spinnerbaits. I did a search and found this website and all links to the various suppliers. After some comparision shopping I ordered a fluid bed for powder coating and some other items from TJ's. It arrived at my house in 3 days! After quickly figuring out that the fluid bed is the only way to go, I placed another order with TJ's for some other paint colors. After I submitted my order I realized I forgot to order some more fluid bed cups. So, I basically goofed up by forgetting to put all my items on one order. Today, I got a service message from PayPal stating that TJ's combined the two orders into one and has refunded the difference in the shipping charges. To me, thats great customer service. They did not have to do this but they did. I highly recommend TJ's Tackle.

Rob Wadley
Bixby, OK.

#2 cadman

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Posted 02 June 2009 - 06:58 AM

Rob,
I have done business with Benjamin, and yes definitely great customer service.