RTM Posted February 8, 2016 Report Share Posted February 8, 2016 Hi New here, Placed an order over a week ago with no response. Does not answer phone and no business answering machine message. Even tried a fb message. Nothing Anybody have any ideas or are they still in business? RTM Quote Link to comment Share on other sites More sharing options...
hpssports Posted February 8, 2016 Report Share Posted February 8, 2016 He's hard to get a hold of. Takes at least 2 weeks to get a mold done there. Quote Link to comment Share on other sites More sharing options...
Travis Posted February 8, 2016 Report Share Posted February 8, 2016 Still in business and you will get your mold. Quote Link to comment Share on other sites More sharing options...
rynesgto Posted February 9, 2016 Report Share Posted February 9, 2016 Don't worry, you'll get your mold. It usually takes awhile. Quote Link to comment Share on other sites More sharing options...
archery1 Posted February 9, 2016 Report Share Posted February 9, 2016 not sure whats goin on//.been tryin yo get ahold of him for 2 months bout size of his injector rings and to buy sample baits from him with no solid reply. Quote Link to comment Share on other sites More sharing options...
RTM Posted February 9, 2016 Author Report Share Posted February 9, 2016 Thanks for the replies, really want to get all my pouring done before spring. There seems to be a lack of open pour swimbait molds out there. Especially in 4.5" which is perfect for our bigger river smallies. So I ordered the 4 and 5. Really liked the bts designs. If anyone wants to part with any let me know otherwise I will hang tight for now. Quote Link to comment Share on other sites More sharing options...
RTM Posted February 9, 2016 Author Report Share Posted February 9, 2016 Just got a fb message, my molds are being shipped. Quote Link to comment Share on other sites More sharing options...
Flippinstick Mike Posted March 25, 2016 Report Share Posted March 25, 2016 He makes really great molds but it does take a few weeks at least before items are shipped. He does not always reply to the "contact us" page but if you fill it in, he usually ships within a week of receiving it has been my experience. Frustrating but the quality is worth the wait. Quote Link to comment Share on other sites More sharing options...
Bassinfool Posted March 25, 2016 Report Share Posted March 25, 2016 Ordered last week of January, got my mold almost a week ago. That was a pretty long wait and I still haven't even had a chance to shoot it sadly. Quote Link to comment Share on other sites More sharing options...
hpssports Posted March 25, 2016 Report Share Posted March 25, 2016 Talked to a friend of mine yesterday & he said he's had a custom mold ordered since November & hasn't heard anything from him. Quote Link to comment Share on other sites More sharing options...
Flippinstick Mike Posted March 26, 2016 Report Share Posted March 26, 2016 Talked to a friend of mine yesterday & he said he's had a custom mold ordered since November & hasn't heard anything from him. I'd try the "contact us" page a few times. Seems to get me the most results. He doesn't always reply, but you get the "your order has shipped" emails. Quote Link to comment Share on other sites More sharing options...
Bassinfool Posted March 27, 2016 Report Share Posted March 27, 2016 Shot my new mold today. Shot great except when using the laminate plate I ordered for it the claws wouldn't fill in. I tried super hearing the plastic to thin it out as well as lubricating the plate itself but neither worked. I didn't have much time to tinker with it so I'll have to revisit that again to see if I can fix the problem or not. Quote Link to comment Share on other sites More sharing options...
Walking Dead Posted March 27, 2016 Report Share Posted March 27, 2016 Bassinfool, try loose clamping and ease up on the injection. That is what I had to do on a couple. On two others, just could not get them to work. Venting issues, I guess. Quote Link to comment Share on other sites More sharing options...
RTM Posted March 27, 2016 Author Report Share Posted March 27, 2016 If I had a mold ordered since November, I would have broke the contact us button. Seriously? The guy has killer stuff. I just fb messaged him to see if he would respond and fulfill my order if I placed another. The other major cnc mold provider has iffy customer service when it comes to answering questions too. Just look at their FB pages, not good. When someone comes across a pro website and orders product they expect a level of professionalism. I've come to realize this is an extreme niche market and if it is part time then it should say so on their site. I really enjoy the open pours and bobs got the best going. I have encouraged another company to get into the market because they are right on it when it comes to emails and fast shipping. Quote Link to comment Share on other sites More sharing options...
FATFLATTIE Posted March 27, 2016 Report Share Posted March 27, 2016 Shot my new mold today. Shot great except when using the laminate plate I ordered for it the claws wouldn't fill in. I tried super hearing the plastic to thin it out as well as lubricating the plate itself but neither worked. I didn't have much time to tinker with it so I'll have to revisit that again to see if I can fix the problem or not. Molds with thin appendages like that are just not made to be used with a laminate plate even though companies sell the crap out of them. You would have much better success with a twin injector and a blending block. Way faster and you don't end up wasting a ton of re making baits that aren't fully formed. Quote Link to comment Share on other sites More sharing options...
Frank Posted March 27, 2016 Report Share Posted March 27, 2016 If I had a mold ordered since November, I would have broke the contact us button. Seriously? The guy has killer stuff. I just fb messaged him to see if he would respond and fulfill my order if I placed another. The other major cnc mold provider has iffy customer service when it comes to answering questions too. Just look at their FB pages, not good. When someone comes across a pro website and orders product they expect a level of professionalism. I've come to realize this is an extreme niche market and if it is part time then it should say so on their site. I really enjoy the open pours and bobs got the best going. I have encouraged another company to get into the market because they are right on it when it comes to emails and fast shipping. You can encourage as many of these company's as you like but if they are truly a machine shop they are used to making much more money on each product. There is a real talent for making molds and just jumping in it and making a few molds will not pay for the time it takes. A lot of people complain about poor customer service and want molds fast but in reality if he is on the phone or on Facebook he's not making molds. Bobs not the only one with these types of challenges just the newest one. 2 Quote Link to comment Share on other sites More sharing options...
archery1 Posted March 27, 2016 Report Share Posted March 27, 2016 I have been tryin to contact bob about buyin samples of his bent worm (injection) Frank has helped me out with samples of bobs open pour bent worm ( both sizes) is there any body out there that has bobs injection bent worm in either the 4.9" or 5.9" sizes? If so plz pm me I would like to buy some thanks Quote Link to comment Share on other sites More sharing options...
