mark poulson Posted April 21, 2017 Report Share Posted April 21, 2017 Earlier this week I ordered some stuff from LPO, and got a call from them the next day to say that something I had ordered was out of stock, and asking what I wanted to do. I really appreciate the personalized service! 4 Quote Link to comment Share on other sites More sharing options...
Dauds Posted April 23, 2017 Report Share Posted April 23, 2017 Agreed. I've always had good experiences with LPO. Recently received an over-shipment from them. It was nothing of significance; I owed them another $5. But I had to call and let them know (couldn't in good conscience ignore it). Short version, they were appreciative I notified them, and said keep the extra items at no charge. Again, the situation was nothing big, but the call back, the 'thank you,' and the 'go ahead and keep them' goes a long way with me. 1 Quote Link to comment Share on other sites More sharing options...
