sri Posted Monday at 02:29 PM Report Share Posted Monday at 02:29 PM How to Verify Your Xfinity Account Another Way Go to: https://www.xfinity.com/password Enter your Xfinity ID (which could be your email, mobile number, or username) and click Continue. When prompted to verify your identity, you'll usually see recovery options (like sending a code to your registered phone or email). If you can’t access those options, look for a link that says “Try another way” or “Verify another way” (this varies based on your account setup). You may be asked to: Answer a security question (if one was set up previously). Confirm account-related information like the last amount paid, your service address, or the equipment on your account. Use the Xfinity app on a mobile device, logged into your account. If those methods aren’t available, you can click “I don’t have access to any of these” or choose “Chat with an agent” for manual verification. FAQs About Verifying Another Way on Xfinity Q1: What if I don't see the "verify another way" option? That option only appears if multiple recovery methods were previously set up. If you only had one contact method, you’ll need to speak with an Xfinity representative. Q2: Can I contact Xfinity support to reset my password? Yes. Visit https://www.xfinity.com/support/contact-us to initiate a live chat or find the customer service phone number. They may ask for verification like your billing details. Q3: Can I reset my password using the Xfinity app? Yes, if you're still logged into the app, go to Account > Settings > Xfinity ID and Security, then choose Change Password. Q4: What if my account is locked? Xfinity locks accounts temporarily after several failed login attempts. Wait a few minutes and try again or use the password reset option. Q5: Can I verify using my address or billing info? Yes, if you chat with a representative, they might ask for your service address, last payment amount, or the last 4 digits of your payment method to confirm your identity. Quote Link to comment Share on other sites More sharing options...