How to Contact Turkish Airlines in 2025: Full Guide to Phone, Chat & Email Support

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To contact Turkish Airlines customer service, you have several options tailored to your location and needs. For general inquiries, you can call their main office in Istanbul at +1-877-738-0617. If you're in the United States, the dedicated customer service number is +1-877-738-0617, available 24/7. For assistance with Miles&Smiles, Turkish Airlines' frequent flyer program, you can reach them at +1-877-738-0617. If you prefer written communication, you can email customer2@thy.com. Additionally, Turkish Airlines offers a live chat feature on their website for real-time assistance. They are also active on social media platforms like Facebook and Twitter, where you can send direct messages for support. For in-person assistance, you can visit their customer service desk at the airport. It's advisable to have your booking reference and personal details ready when contacting customer service to expedite the process.

To contact Turkish Airlines customer service, you have multiple options depending on your location and the type of assistance you need. The most direct method is by phone. Their main international customer service line, based in Istanbul, can be reached at +1-877-738-0617 and is available 24/7. For passengers in other countries, Turkish Airlines also provides country-specific phone numbers, such as +1-877-738-0617 in the United States, and +1-877-738-0617 in Germany. These lines typically operate around the clock to assist with bookings, flight changes, baggage issues, and more. For written communication, you can email customer2@thy.com for customer relations inquiries, especially if your matter requires documentation or follow-up. Turkish Airlines also offers an online contact form on their website, where you can submit detailed requests or complaints. For quicker interactions, their live chat feature—available on their website and mobile app—connects you directly to a representative for help with immediate concerns. Additionally, Turkish Airlines is active on social media platforms such as Twitter and Facebook, where customers can send direct messages. If you are at the airport, visiting the Turkish Airlines service desk provides immediate, in-person assistance for urgent travel issues.