I was going to order 200 laminate bags from him along with some colors and glitters, but noticed the price for 200 bags was $1 MORE then ordering 2x100. Usually the more you buy, the cheaper per bag...this was the opposite. I tried to contact him, or anyone by posting on his forum, and gave it a few days to see if there was a error. I never heard any replies (been 2 weeks now), so just went somewhere else. Customer service is big for me. If you don't have 10 seconds to answer my quick question, then i'll take my business elsewhere. Im getting ready to spend a big chunk of change here soon on stocking up on new molds, plastic, and color, and found a new place to go, with a GREAT customer service.